Delete your account

How to ask

• In the 9ERS app: Profile → Account → Delete account. If your application is still being reviewed, it's in the ⋯ menu on your application status screen.
• Or email [email protected] from the email address you use to sign in, asking us to delete your account.

What gets deleted

Your profile, your application, your cars and their photos, your event RSVPs and your notification settings. In the app, it's deleted straight away. By email, it's deleted once we confirm the request comes from your account's email address. A private backup copy is kept for up to 30 days, then permanently erased.

Coming back

Deleted accounts can't be restored. If you want to rejoin later, just apply again.

See also our privacy policy.